Service Desk & Project Sync installs statistics
By Woden AI (3 listings) · GitHub Marketplace
Personalised GitHub support portal with customer tickets, SLAs, time tracking, estimates, delivery board and insights
Service Desk & Project Sync has 20 recorded installs on GitHub Marketplace.
It ranks #883 of 1,393 tracked GitHub Marketplace listings by installs.
PluginStats has 1 daily observations since Oct 16, 2026; the latest is from Oct 16, 2026.
About Service Desk & Project Sync
Service Desk and Project Sync — support, delivery and insights on GitHub
Two products in one: a support portal on GitHub Issues with your branding & URL, plus an advanced delivery board on GitHub Projects with SLAs, time tracking, estimates, insights and a shared Timeline — tooling teams usually bolt on separately. Customers raise tickets, vote on feature requests, and track a roadmap; your team gets a repo-backed knowledge base, shared notes, and reporting — all synced to real issues.
Setup
• Install — pick the repositories Service Desk can access. • Sign in with the GitHub account that installed the app — you become the first admin. • Configure Settings: portal name, team, projects, repositories, knowledge base, intake form, end users, SLA. • Invite your team by GitHub login or email address; share the sign-in link with customers. • Connect AI (optional) — set up OAuth from Integrations into Claude or ChatGPT.
How it works
Your desk holds the ticket record and keeps it in step with your GitHub Issues and Projects two ways — tickets, replies and the board. Internal notes are hidden from customers in the portal (pushed to the issue as internal notes, so public on a public repository). Team signs in with GitHub, email or Google; customers via email or Google.
What's included
Customer portal and ticket inbox; a combined desk and development board; internal and external replies on one thread; repo-backed knowledge base and release notes; SLA targets and breach indicators; time tracking, estimates and velocity; team notes; insights, notifications and an installable app; roles, with agents scoped to desk or development.
Plans
Every feature on every plan; prices are on the Pricing tab.
Privacy
Hosted in Azure UK South. We store ticket data (details, descriptions and replies, kept in step with GitHub) and tenant settings — not your source code (only markdown you publish is read). Short-lived tokens; HMAC-validated webhooks. The opt-in AI connector sees your notes (never locked ones), dashboard figures and the tickets you can see — replies only if an admin allows it, never attachments. It never replies to a customer or raises or closes a customer ticket. Content goes only to the AI provider you connect.
Support
• Email: support@woden-ai.com • Privacy/Terms: woden-ai.com/privacy · /terms
Description from the GitHub Marketplace listing.
- Project management
- Time tracking
Where Service Desk & Project Sync sits in the listing
Each band is one page of 20. Installs on a log scale. Placement is projected from installs, so it can differ from the marketplace's own sort order. Hover a dot to see the listing.
Charts
Images: 30d · 1y · all time · 1600×900 dark
Adoption over time
7/30/90-day growth
Filled points are observed values; hollow points come from Internet Archive snapshots of the listing page. Dashed segments span periods with no observations — values between points are not interpolated.
Recent observations
Full history (1)Similar GitHub Marketplace plugins
Data source
Install counts (installations of each GitHub App across accounts and organizations) are read from public GitHub Marketplace listing pages. GitHub does not publish ratings. Category positions reflect GitHub's own popularity sort.
Listing: https://github.com/marketplace/service-desk-project-sync. First seen Oct 16, 2026; last successful collection Oct 16, 2026. See the methodology.